Vocalcom

CRM-integratie call Recording Onbeperkt Aangepaste velden Aangepaste velden Email reclame Employee Scheduling Hoofd management lead Scoren lead Distribution benoeming Instelling Cold Calling Salesforce Integration VOIP Hechting Monitoring Agent Scripting Automatic Call Back Rapporten plannen Custom dashboard Views ECHO Klantenfeedback Mobile Workforce Controle Multi-Channel ACD Meerkanaals Simulator Multi-language support Kwaliteitsmanagement Real Time Alerts Real-time tracking Shift Templates Skill-Based Routing Smart Inbox Strategische planning Promotor On-The-Go Flexibele gegevens Querying Inbound Web Lead Capture Logische Branch Scripting uitgebreide rapporten Real-time dashboard Web-based GUI Access Workforce Analytics Workforce management Workforce Mobiel Ondersteuning Workforce Optimization Uitgaande Lead Posting Predictive Dialing Quick Connect Dialing SmartCaller ID -Team Based Selling Unlimited campagnes Lines onbeperkt Dispositions Voice Drop web Reporting